OFFICE ADMINISTRATOR
Location: Dayton, Maryland (in-person)
Job Type: Full Time
Pay Range: $20.00 – $23.00 / hour
Schedule: Monday – Friday
POSITION SUMMARY
We are seeking a highly organized, service and detail-oriented Office Administrator to join our team. Ideal candidate must have at least 3 years of administrative or customer service experience. This position is full time, up to 40 hours a week, and in-person. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office while providing administrative support to our staff and customers. This is a dynamic position that requires excellent communication skills, strong organizational abilities, and the ability to multitask effectively. If you meet all requirements listed, please apply!
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Provide phone, reception, and general office support
- Take phone and web leads from potential customers
- Provide administrative support for field team
- Manage inventory, ordering, and organization of all office supplies
- Respond to customer and vendor emails and provide account support
- Data entry support including CRM and spreadsheets
- Facilitate equipment repair and requests related to company owned technology, including computers and phones
- Assist with office printer maintenance and supplies
- Log tickets with Miss Utility for upcoming jobs
- Create job folders to prepare for upcoming work to be performed
- Receive and distribute company mail and parcels
- Perform other duties as assigned
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Proven experience in office management or a similar administrative role
- Proficient in using office software (e.g., Microsoft Office Suite – Word, Excel)
- Knowledge of CRM platforms
- Exceptional problem solving, time management, prioritization and organizational skills
- Ability to work with minimal direction, speed and efficiency
- Excellent written and verbal communication skills, including active listening
- Service-oriented and thrives on providing exceptional customer service in person and on the phone
- High attention to details, ability to take directions, self-check and follow up on work
- Intermediate computer and typing skills; database experience is a plus
- Ability to apply discretion, trust with confidential company information